2008年9月14日星期日

SAPERION - BPM

SAPERION WORKFLOW EDITION
SAPERION工作流
Continuous process optimization:
The best way to increased efficiency and improved customer satisfaction
Increasing your company’s productivity and responding to customers’ requests in a fast, flexible and reliable manner will improve your competitiveness. For that purpose, you have to accelerate and optimize your business processes.
Using the SAPERION Workflow Edition, you can manage and control workflows and evaluate results, which can then be used for consistent optimization and acceleration of business processes.
使用SAPERION工作流,您可以管理和掌控工作流并评估结果,从而用来对业务流程进行持续的优化和提速。
At a Glance
Compliance:
The SAPERION Workflow Edition helps you to comply with legal requirements and regulations. Every workflow is logged, which makes them accessible. Monitoring functionalities contribute to high transparency.
Efficiency:
Clear role and job assignments increase the efficiency of your staff members. This leads to decreased costs and increased process quality and transparency.
Modeling business processes:
Every single employee is assigned roles, rights and responsibilities and on his basis, they automatically receive relevant documents. Serial and parallel workflows are possible and several processes can be easily interconnected.
Usability:
Workflows can be easily designed and they reflect reality. This process does not require any programming skills. Releasing, signing and forwarding documents are jobs that are also implemented and which can be easily configured, e.g. escalation techniques, reminders and substitute regulations. Furthermore, ad hoc workflows can be implemented to control infrequent or one-time processes.
Continuous optimization:
The SAPERION Workflow logs all process activities and thus provides the perfect basis for controlling and monitoring jobs (e.g. Neartime Business Activity Monitoring). Line managers are thus informed about critical situations before they actually happen and may therefore avoid problems by being proactive. As a result, staff members that work in an area where there is currently not too much work can be employed in problem areas. Division managers are able to keep an eye on their key figures and can respond to them whenever necessary.
“SAPERION helped us to improve our system’s document management capabilities. Workflow, archiving and document management is key for any insurance company that is looking to provide a better customer service as well as regulatory and corporate compliance. Our customers can now rely on the benefits of a world class solution integrated into our leading Policy Administration System along with Claims and Reinsurance. We are excited about the opportunity to work with SAPERION.”
JUAN MAZZINI, VP NEW MARKETS, SYSTRAN, CORPORTATE HEADQUARTERS – BUENOS AIRES
SAPERION Workflow Edition
Workflow Engine:
· Reflection of parallel and serial processes
· Multi-level escalation, reminder
· Definition of substitutes/vacation replacement
· Cumulative releases and forwarding
· Coordination procedures and distribution rules
· Statistical analysis as the basis for further process optimization
· Integration allows for data exchange with third-party application
· Processes can be designed in any way – from structured to ad hoc
Process Designer:
· Intuitive use
· Can be used without programming experience
· Pre-defined activities
· Integration into SAPERION user interface
User SAPERION Workflow to continuously improve the processes for all jobs and to control workflows and make them more productive.
For each transaction, authorized users can start the respective processes. Associated records, documents and forms are routed o the relevant staff members, a process that is managed by the Workflow Engine.
In-boxes become workflow boxes: All workflow tasks can be sent as an HTML-form via email using any email client.
BENEFITS/FACTS
· Accelerate your processes so they take a few minutes rather than several days
· Avoid media disruption and thus the time required for entering information several times
· Minimize your operational risk because the workflow component automatically ensures that all workflows are conducted as defined
· Improved capability to provide information because every transaction can be traced
· Continuous optimization of Business Process Management as a result of monitoring and analyzing processes
SAPERION PRODUCTS:
· SAPERION ECM Edition
· SAPERION Inbound Suite
· SAPERION Office Integration
· SAPERION Web Gateway
CORE FUNCTIONALITIES:
· Graphical modeling of structured business processes
· Responsible staff members define and start processes ad hoc
· In-box containing jobs can be individually designed and comprises reminders, delegation functions and remarks
· Authorized persons have the chance to intervene with current transactions using a control center
· Insight into history of current and past business transactions
· Logging of all workflow activities as the basis for statistical analysis

CONTACT
If you are interested in partnering with SAEPRION, please contact:
Phone: +86 13501356853
Email: Saperion.china@gmail.com
Website: www.saperion.com

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